Legal

Terms &Conditions

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Last Updated: 29 September 2026

Welcome to Riyalty Delights. These Terms & Conditions govern your use of riyalty.com and your purchase of products from Riyalty Delights. By using our website or placing an order through us, you agree to these Terms & Conditions. Please read them carefully before placing an order.

01

About Riyalty Delights

Riyalty Delights is a food brand offering products including Date Bites.

Business Name
Riyalty Delights
Website
riyalty.com
Phone / WhatsApp
+91 97647 47995
Business Address
Tilak Ward, Mohadi, Dist. Bhandara, Maharashtra, India
FSSAI Licence/Registration No.
21526000002491
02

Using Our Website

You may use our website to learn about our products and place an order through the available ordering options.

You agree to:

  • Provide accurate information when placing an order.
  • Use the website only for lawful purposes.
  • Not place fraudulent or false orders.
  • Not misuse, damage or interfere with the operation of our website.
  • Not attempt to gain unauthorized access to our website or systems.

We reserve the right to refuse or cancel an order if we reasonably believe that it is fraudulent, unauthorized or placed in violation of these Terms.

03

Products & Product Information

We make reasonable efforts to ensure that the product information, descriptions and photographs displayed on our website are accurate.

However, actual products may have minor differences in appearance from photographs displayed on the website.

Product availability may change from time to time.

Information printed on the product packaging should always be considered the most current source of information regarding ingredients, storage, consumption, best-before information and other product-specific details.

04

Ingredients, Allergens & Storage

Customers should carefully review the ingredient and allergen information provided on the product packaging before consuming our products.

If you have a known food allergy, intolerance or dietary restriction, please review the product information carefully before consumption.

Products should be stored according to the storage instructions provided on the packaging.

Riyalty Delights is not responsible for quality issues caused by improper storage or handling after delivery.

05

How Orders Work

Our website currently does not process online payments or complete checkout directly.

To place an order:

  1. 1.Select the product and quantity you wish to order.
  2. 2.Use the available WhatsApp ordering option on our website.
  3. 3.The order details and product information will be sent to our WhatsApp.
  4. 4.Our team will contact you to confirm the order and delivery details.
  5. 5.We will process and deliver the confirmed order.

An order is considered confirmed only after it has been accepted and confirmed by Riyalty Delights.

06

Order Cancellation

Customers may request cancellation of an order after placing it.

Please contact us as soon as possible through WhatsApp or our official contact details.

If the order has already entered preparation, packing or delivery, cancellation may not always be possible.

We will consider cancellation requests based on the status of the order and applicable circumstances.

07

Pricing

All prices displayed or communicated by Riyalty Delights are in Indian Rupees (INR) unless stated otherwise.

Delivery charges may vary depending on the delivery location and will be communicated before the order is finalized.

We reserve the right to change product prices at any time. Any price change will not affect an order that has already been confirmed.

If an obvious pricing or technical error occurs, we reserve the right to correct the error and, where necessary, cancel the affected order.

08

Delivery

Riyalty Delights currently delivers within Pune, Maharashtra.

We plan to expand our delivery availability to other locations in the future.

For orders within Pune, delivery generally takes approximately 24–48 hours after order confirmation.

Delivery time may vary depending on:

  • Your delivery location
  • Order volume
  • Product preparation
  • Processing and packing
  • Delivery availability
  • Traffic and weather conditions
  • Other circumstances outside our reasonable control

Delivery charges may vary depending on the delivery location.

Please ensure that the delivery address and contact information provided to us are accurate.

09

Failed or Delayed Delivery

Delivery may be delayed or unsuccessful if the information provided by the customer is incorrect or incomplete, the recipient is unavailable, the location is inaccessible, or other circumstances prevent successful delivery.

We will make reasonable efforts to contact the customer when necessary.

Riyalty Delights is not responsible for delays caused by circumstances beyond our reasonable control.

10

Returns, Damaged or Incorrect Products

Because our products are food products, we do not accept ordinary returns after successful delivery unless required by applicable law.

However, if you receive:

  • A damaged product;
  • An incorrect product;
  • A product that is materially different from what you ordered; or
  • Another genuine issue with your order,

please contact us within 2 hours of delivery.

For damaged or incorrect products, we may require reasonable proof, such as photographs or videos of the product, packaging and issue, to verify the complaint.

If the issue is verified and determined to be our responsibility, Riyalty Delights will resend the affected order/product at no additional product or delivery cost to the customer, subject to applicable law.

Please do not dispose of the product or packaging before contacting us if you believe there is an issue with your order, as we may require photographs or other information to investigate the complaint.

11

Product Quality & Customer Responsibility

We take reasonable care in preparing, packing and delivering our products.

Once the product has been delivered, the customer is responsible for storing and handling the product according to the instructions provided on the packaging.

Riyalty Delights cannot be held responsible for problems caused by improper storage, handling, contamination or use of the product after delivery.

12

Intellectual Property

All content on riyalty.com, including but not limited to:

  • Riyalty Delights branding
  • Logos
  • Product photographs
  • Graphics
  • Videos
  • Text
  • Product descriptions
  • Website design
  • Illustrations

is owned by Riyalty Delights or used with appropriate permission.

You may not copy, reproduce, modify, distribute, publish or commercially use our content, branding or intellectual property without our prior written permission, except where permitted by applicable law.

13

Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, the website may occasionally be unavailable due to maintenance, technical issues, updates, hosting problems or circumstances beyond our reasonable control.

We do not guarantee that the website will always be uninterrupted or completely free of errors.

14

Privacy

When you contact us or place an order, we may collect information necessary to communicate with you and fulfil your order.

Your personal information will be handled according to our Privacy Policy.

By using our website and contacting us to place an order, you acknowledge that you have access to and can review our Privacy Policy.

15

Changes to These Terms

Riyalty Delights may update these Terms & Conditions from time to time to reflect changes to our products, services, website, business practices or applicable legal requirements.

Any updated Terms will be published on this page with a revised Last Updated date.

16

Governing Law

These Terms & Conditions are governed by the laws of India.

Any dispute arising in connection with these Terms, our website or an order will be subject to the jurisdiction of the appropriate courts in Pune, Maharashtra, subject to applicable law and consumer rights.

17

Contact Us

If you have any questions about these Terms & Conditions, your order or our products, you can contact us at:

Business
Riyalty Delights
WhatsApp / Phone
+91 97647 47995
Address
Tilak Ward, Mohadi, Dist. Bhandara, Maharashtra, India

We will make reasonable efforts to assist you with your questions and concerns.

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By using our website or placing an order with Riyalty Delights, you acknowledge that you have read and understood these Terms & Conditions and agree to them, subject to your rights under applicable law.

© 2026 Riyalty Delights. All rights reserved.